About Us

CustomerJourneysJoinedUp.com is a website dedicated to helping budget-holding decision-makers in marketing turn interactions into actions.


Supported by Prophecy Unlimited, this is a platform to showcase, support the value and present the best in joined-up customer journey thinking.


Customer Journeys Joined Up will cover marketing matters across the following categories:

  • Strategy – Thinking that identifies the most effective way to drive lasting customer relationships.
  • Data and Insight – Data services that map and measure individual journeys, from purchase to repurchase.
  • Creative – Unpacking creativity that prompts immediate action and ongoing engagement.
  • Technology – Solutions that join up experiences across multiple platforms from global brand to local retailer.
  • Content – Delivering an end user experience that achieves the objectives of the brief, using a strategic approach to distribution.
  • Experiential – Providing experiences that resonate and disrupt attention.


How to contribute

Got something original to share? Write with us.

We welcome fresh submissions in the form of articles, whitepapers, podcasts, videos, infographics and delicious baked goods.

Share the good stuff, be it an outline summary or the full content piece itself, include any relevant timelines and we will do our best to accommodate.

Our editorial team will review content and work with you on suggested edits ahead of publication. These will likely fall under the category of amends for clarity, structure and style.

Email editor@customerjourneysjoinedup.com and include your name and contact details. Attachments should include a reference to the article title and author’s name.